We value your business and are committed to providing the best possible service to our clients, at your convenience. Please stop by your local West Bank location, or reach us using the contact information below to find the answers you need quickly and easily.
Other Ways to Connect
Appointments are available for your convenience, but not necessary except on Saturdays.
Customer Service
Monday - Friday 9:00 - 5:00
Monday - Friday 9:00 - 5:00
info@wbonlineportal.com
To report a lost or stolen ATM or debit card
Call immediately. Do not use email to report a lost or stolen card.
info@wbonlineportal.com
To report a lost or stolen credit card
Contact our third-party credit card provider, Elan Financial Services
Loan Inquiries (including payoff requests)
info@wbonlineportal.com
For our customers' protection, West Bank does not provide sensitive personal or account information via email. Please do not request or send this type of information via email.
* Required